Many people take comfort in the fact that we're a local, Ottawa-based company (including our tech support department). Plus, we've been around for over 10 years.
When something isn't working, we understand you just want it fixed quickly and effectively. Our average call wait time for tech support is less than 5 minutes.
Look anywhere on our site, in our documentation, and you won't see fine print anywhere. That's why we don't advertise "unlimited" anything, because there's simply no such thing, even if other hosting companies tell you so.
We get to know our customers by name, not a number. When you call, it's likely we're already aware of the details of your account. If you ever need an adjustment to your package or help with an issue, we'll go over and above to help you.
Where you host your business shouldn't be just about price. Did you know Google looks at what other sites are hosted next to yours? And this "neighbourhood" can affect how Google ranks your site. Our hosting environments are 100% business friendly.
No datacenter is immune to the woes of Mother Nature. Luckily, we have you protected. With our Disaster Recovery add-on package, we backup your email, website, and database to a separate datacenter so that your business can be fully restored within minutes should a major disaster ever occur near your original datacenter.
Our hosting environments are easily upgraded to accommodate your growing website’s needs. We use Tier 4 data centers, which means fast-loading, reliable, and secure website performance. We also do weekly backups of your website.
Our hosting environments are already configured and optimized to run popular content management systems like WordPress, Joomla and Drupal, not to mention all the best shopping cart platforms like PayPal, Shopify, X-Cart, and more.
For organizations who prefer or are mandated to host in Canada, you can rest assured that we have servers in a certified Canadian datacenter. And for those who prefer hosting in the US, we have that, too.
We doubt you'll ever take us up on this, but just in case our hosting services don't meet your needs, we're confident enough to offer a 30-Day Money-Back Guarantee. But, as many of our current customers can testify, we're sure you'll find your hosting home here.
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